Last updated April 06, 2018
All refunds must be requested before the ship date. Any shipments already inFedEx’s posession are not eligible for a refund.
To request a refund, please contact our office before the scheduled ship date.
After receiving your request for a refund please allow 10 business days for the credit to appear on your statement.
In the event damage of damage or loss during shipment, you must contact the shipper directly to file a claim. Refunds will not be issued for packages damaged, lost, delayed, or mis-delivered by the carrier.
If you have any questions concerning our refund policy, please contact us at: